Privacy Policy

1. INTRODUCTION

1.1. LENG AIK ENGINEERING PTE LTD and its subsidiaries (collectively, “LENG AIK ENGINEERING” or “we”, “us”, “our”, as the case may be) respect the privacy and confidentiality of the personal data of our customers, partners, consultants, contractors, service providers, and other stakeholders. We are committed to implementing policies, practices, and processes to safeguard the collection, use, or disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act 2012 (“PDPA”). For more information about the PDPA, please visit the Personal Data Protection Commission’s website at http://www.pdpc.gov.sg.

1.2. We have developed this policy (“Privacy Policy”) to cover our information practices and to explain how LENG AIK ENGINEERING collects, uses, discloses, processes, and handles the personal data in our possession or under our control which you (referred hereinafter as “you“, “your” or “User“) may have provided in the course of your interactions with us.

2. DEFINED TERMS

2.1. As used in this Privacy Policy:

  • “personal data” is defined under the PDPA to mean data, whether true or not, about an individual who can be identified — (a) from that data; or (b) from that data and other information to which the organization has or is likely to have access. Depending on your dealings with us, this may include your name, address, telephone number, email address, and records of communication.
  • “data intermediary” means an organization which processes personal data on behalf of another organization;
  • “processing” includes the recording, holding, organization, adaptation, retrieval, or combination of personal data.

2.2. Except where a different meaning is set out, the terms in this Privacy Policy have the same meaning as in the PDPA.

2.3. This Privacy Policy may be amended or updated at any time, and the latest version will be posted at https://lengaik.com/privacy-policy/ and take effect from the date of posting.

3. HOW WE COLLECT YOUR PERSONAL DATA

3.1. We collect your personal data in several ways, including:

  • When you submit forms relating to any of our products or services;
  • When you register for or use any of our services on our website or platforms;
  • When you interact with our staff, including customer service officers and sales representatives, via telephone calls, letters, face-to-face meetings, or email;
  • When your images are captured by us via CCTV cameras while you are within our premises;
  • When you are contacted by, and respond to, our marketing representatives and agents.
4. PURPOSES FOR COLLECTION, USE, AND DISCLOSURE

4.1. LENG AIK ENGINEERING collects, uses, and discloses your personal data for the following purposes:

  • To provide products and services to you;
  • To respond to your queries, feedback, claims, or disputes;
  • To manage our administrative and business operations and comply with internal policies and procedures;
  • To facilitate business asset transactions (which may extend to any mergers, acquisitions, or asset sales) involving LENG AIK ENGINEERING;
  • To match any personal data held which relates to you for any of the purposes listed herein;
  • To prevent, detect, and investigate crime and analyze and manage commercial risks;
  • To meet or comply with any applicable rules, laws, regulations, codes of practice, or guidelines issued by any legal or regulatory bodies.
5. DISCLOSURE OF PERSONAL DATA

5.1. LENG AIK ENGINEERING will take reasonable steps to protect your personal data against unauthorized disclosure. Subject to the provisions of any applicable law, your personal data may be disclosed, for the purposes listed above, to the following:

  • Our subsidiaries and affiliates;
  • Agents, contractors, or third-party service providers who provide operational services to LENG AIK ENGINEERING, such as courier services, telecommunications, information technology, payment, payroll, processing, training, market research, storage, or archival;
  • Our professional advisers such as auditors and lawyers;
  • Relevant government regulators, statutory boards, or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
  • Any other party to whom you authorize us to disclose your personal data to.
6. RETENTION OF PERSONAL DATA

6.1. We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your personal data as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.

7. CONTACTING US – WITHDRAWAL OF CONSENT, ACCESS AND CORRECTION OF YOUR PERSONAL DATA

7.1. If you:

  • Have any questions or feedback relating to your personal data or our Privacy Policy;
  • Would like to withdraw your consent to any use of your personal data as set out in this Privacy Policy; or
  • Would like to obtain access and make corrections to your personal data records,

Please contact our Data Protection Officer as follows:

Name: Data Protection Officer

Email: [dpo@lengaik.com] 

Address: 17 Soon Lee Road, Singapore 628080

7.2. If you withdraw your consent to any or all use of your personal data, depending on the nature of your request, LENG AIK ENGINEERING may not be in a position to continue to provide its products and services to you, or administer any contractual relationship in place, which in turn may also result in the termination of any agreements with LENG AIK ENGINEERING.

8. GOVERNING LAW

8.1. This Privacy Policy and your use of this website shall be governed in all respects by the laws of Singapore.